Iconic department store thrived in city heart for a century

A Legacy of Retail Excellence

Tyrrell & Green was founded in 1897 by two ambitious individuals, Reginald Tyrrell and William Green. Their first shop opened its doors with a wide range of services, including drapery, millinery, and clothing for ladies and children. This comprehensive emporium quickly became a staple for Southampton's fashion-conscious residents.

From the outset, the company embraced a motto that would define its identity: "Good Taste and Good Manners." This commitment to quality and customer service set the tone for the business, ensuring that it remained a beloved establishment for years to come.

The initial success of the shop was so impressive that within a year, it outgrew its original premises. In 1898, Tyrrell & Green relocated to a more prominent location on Above Bar, a bustling commercial area that was becoming the heart of Southampton. This move allowed the store to flourish, gaining a reputation for sophistication and exceptional service.

Distinctive Features and Community Ties

At the new location, Tyrrell & Green introduced several unique features that enhanced the shopping experience. These included uniformed commissionaires at the entrance, attentive page boys to assist customers, and even an acclaimed Italian chef whose culinary skills added to the store's charm. These elements helped establish the shop as a high-class destination.

The partnership between Tyrrell and Green lasted until 1920, when Reginald Tyrrell decided to pursue other ventures. William Green and his wife continued to manage the business, maintaining its high standards and strong community connections.

By 1932, Mr. and Mrs. Green had grown tired of running the business and decided to retire. They sold the shop to Barkers of Mile End Road, but their connection to the store proved too strong. Just one year later, they bought it back, only to sell it again in 1934 to the John Lewis Partnership.

A New Era Under John Lewis

The acquisition by the John Lewis Partnership marked a significant turning point for Tyrrell & Green. The company’s motto, "Never Knowingly Undersold," resonated with the store’s values, ensuring that customers always received the best possible value.

This commitment to fair pricing was evident in a notable anecdote from the time. Buyers were warned that selling goods at higher prices than competitors would be "more than their lives were worth." This directive reinforced the store’s dedication to transparency and customer satisfaction.

However, the Second World War brought devastation to Southampton. On November 30, 1940, during a Luftwaffe bombing raid, the iconic shop on Above Bar was completely destroyed. This loss was deeply felt by the town and the John Lewis Partnership.

Rebuilding and Resilience

In the aftermath of the destruction, Tyrrell & Green temporarily moved its operations to Winchester. It wasn’t until 1956 that a new building was constructed on the original site, symbolizing the city’s resilience and determination to rebuild.

The reopening of the store was a momentous occasion, celebrated as a triumph over adversity. The Daily Echo reflected on the pre-war glory of the shop, noting its status as a thriving and individualistic retail space.

One of the highlights of the new store was the restoration of the Barova restaurant, which featured the return of Mr. Louis Cuxac, a renowned Czech patissier. The article also praised the modern design of the new shop, highlighting its contemporary yet elegant interior.

Evolution and Legacy

For many years, the Tyrrell & Green building on Above Bar remained a landmark in Southampton. It was not just a store but a meeting place and a symbol of quality shopping. However, as the retail landscape changed, so did the needs of the city.

In the mid-1990s, plans were announced for a new retail development in Southampton. This led to the opening of a brand-new store in September 2000, located within the Westquay shopping complex. At this point, the name Tyrrell & Green was retired, replaced by John Lewis Southampton.

The old building on Above Bar stood vacant for a decade before being demolished in 2010 to make way for the Arts Quarter. This vibrant cultural hub now features a pedestrian area, East Park, and a variety of eateries and bars.

While the physical presence of Tyrrell & Green may no longer be there, its legacy as a pioneer of retail and a cherished part of Southampton’s heritage endures in the memories of generations.