Warning: Thousands of Bikes Sold in UK Pose Serious Safety Risk — Is Yours One of Them?

Owners of e-bikes have been advised to cease use of the Cowboy E-Bike Model C4 ST (Edition MR) right away because of a significant safety hazard.

The Office for Product Safety and Standards (OPPS) has issued arecall notice for the problematic model.

Cowboy Electric Bicycle Model C4 ST (Edition MR) (2504-0239)

Category: Equipment - Electric Bicycle

Brand: Cowboy SA

Model/type: C4 ST (MR Edition)

Country of Origin: Belgium

Product description: E-bike designed for city commuting

The e-bike has been considered unsafe because the weld connecting the head tube and down tube may break.

The OPSS cautioned that this might lead to the frame breaking, potentially causing a fall and injury to the user,

The official recall notice for Cowboy stated that "fatigue cracks" may start to develop after covering a distance of 2,500 kilometers.

The problematic bicycles do not meet the durability and safety standards set out in EN 15194 and present a "significant mechanical safety hazard," the OPSS warned.

Authorities also stated that the item fails to comply with the standards set forth by the Supply of Machinery (Safety) Regulations 2008.

Owners can pinpoint the problematic bicycles using their serial numbers and the frame supplier.

Users can verify this by tapping the 'settings' symbol within the Cowboy application, followed by selecting 'advanced'. Should the frame appear under 'Edition MR', it might be impacted.

Serial numbers can additionally be confirmed through Cowboy’s official recall notification. Customers seeking refunds or replacements ought to head to the Cowboy website for assistance.

Additional information

PSD notification number: 2504-0239

Notified by: The Office for Product Safety and Standards

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