Top 6 Lucrative Work-from-Home Customer Service Roles (Earn $20+ Per Hour)

Are you searching for well-paying customer service positions that can be done remotely?

Remote work opportunities in customer service are quite abundant. While looking for fresh virtual employment options to include, job leads page I usually come across more job openings for customer service roles than any others.

As mentioned, not every customer service role offers high wages. Given today’s cost of living, many of us struggle to make ends meet with hourly rates below $15.

Today, I spent some time researching to compile a list of remote customer service jobs that are currently available and offer an hourly wage of at least $20.

Remember that the level of experience, education, particular skills, and necessary location can differ across each posting. However, I genuinely hope you discover an opportunity listed here that you're eligible to apply for.

Best of luck, and kindly remember not to forget this. sign up for our remote work email newsletters It doesn’t cost anything, and you will receive new remote job opportunities via email whenever I come across them daily.

6 Well-Paying Remote Customer Service Positions

1 - ParentSquare – $25–$28 Per Hour Depending on Experience

ParentSquare is currently seeking a remote customer support representative based in the US.

You'll assist parents, educators, and school personnel by addressing tech problems, offering training sessions, and forwarding complicated cases as necessary. You’ll interact with them via emails, chats, and calls.

Should have previous experience in customer support (preferably with Zendesk), excellent communication abilities, and a knack for technology. Experience with EDtech or SIS systems would be beneficial. Availability during evenings or weekends might also be necessary.

The pay ranges from $25 to $28 an hour, based on your level of experience.

Go here For additional information and to submit your application.

2 - Seesaw - $85K Annually or Higher

Seesaw is currently looking for an Enterprise Customer Success Manager to join their remote team based in California.

A Customer Success Manager (CSM) at Seesaw manages post-sale interactions with their enterprise clients to guarantee that Seesaw is utilized to its maximum potential and delivers the promised value.

Requires demonstrated expertise in overseeing the entire customer journey, starting with onboarding and continuing through renewals and expansions.

The yearly starting wage for this role falls between $84,000 and $95,000.

Go here to apply.

3 - Instrumentl – $80,000-$100,000 Annually

Instrumentl is looking for a remote Customer Success Manager based in the U.S., with priority given to candidates whose availability aligns with Eastern or Central time zones.

You'll oversee a collection of nonprofit and grant writing clients, assisting them from the onboarding process all the way through engagement, retention, and upgrades.

Requires at least three years of experience in a client-oriented Software as a Service position managing over 300 accounts. Excellent communication and relationship development abilities are crucial. Experience working with nonprofits would be beneficial.

The compensation ranges from $80,000 to $100,000 annually with an On-Target Earnings (OTE) plan, along with equity options.

Go here For additional information and to submit your application.

4 - Durability – $20.75 Per Hour (Part-Time)

Endurance is looking for part-time customer service representatives who can work from home in certain U.S. states.

You'll manage large numbers of incoming calls, guide customers to appropriate departments, clarify contract specifics, process payments, and address problems with an emphasis on fostering good relations.

Requires excellent communication, multitasking, and problem-solving abilities. A high school diploma or GED is mandatory. Fluency in Spanish would be advantageous.

The pay rate is $20.75 per hour. It also includes compensated training, an internet allowance, and all necessary tools will be supplied.

Not currently recruiting in AL, AZ, AR, FL, ID, IL, KS, KY, LA, MD, MI, MN, MS, MO, NV, NJ, NM, NC, OH, OK, SC, SD, TN, TX, UT, VA, WI.

Go here For additional information and to submit your application.

5 - Toast – $25.96 Per hour

Toast is currently seeking a payroll tax expert with experience in caregiving to join their remote team within the U.S. A hybrid arrangement may be possible for those located close to a Toast office.

You will assist clients with their payroll tax profiles, employee tax information, and jurisdiction setup via telephone and email support. The commencement date for this role is June 2nd.

Requires at least 2 years of experience working in a payroll service bureau setting, coupled with excellent communication abilities, proficiency in Excel, and robust problem-solving capabilities. Having prior experience with MasterTax and relevant payroll certifications would be beneficial.

The pay rate is $25.96 per hour. The benefits package includes health insurance, paid vacation days, and additional perks.

Go here For additional information and to submit your application.

6 - SeatGeek – $23.50 Per Hour

SeatLeet is currently seeking a remote customer service event specialist based in the U.S.

You will help resolve ticketing problems for customers through phone calls, emails, and chats, as well as offer assistance to SeatGeek Enterprise clients. You must be open to working during weekends and capable of handling one of these schedules: 10 AM–6 PM, 12 PM–8 PM, or 2 PM–10 PM Pacific Time.

Requires strong communication skills, customer service experience, and reliable internet (35+ Mbps). Bachelor’s degree or equivalent experience preferred.

Pay is $23.50 hourly. Benefits include health coverage, PTO, 401(k) match, family leave, WFH stipend, wellness perks, and $120/month for live event tickets.

Go here for more details and to apply.

Good luck if you apply for any of these openings!