MGM Resorts May Compensate Customers Following Data Protection Breach

The importance of the consumer in the United States is underscored by robust laws that ensure services are delivered as promised. When companies fail to meet these standards, they often face consequences, including fiscalized payments or refunds. Recently, MGM Resorts International, a major player in the hospitality industry, faced such repercussions. A class-action lawsuit resulted in a $45 million penalty due to a data breach that occurred between July 2019 and September 2023.

According to Telemundo, the breach involved unauthorized access to sensitive personal information of MGM's customers. This included names, addresses, phone numbers, driver's license numbers, passport numbers, and even Social Security numbers . Such violations of privacy have serious implications, prompting legal actions that hold companies accountable for safeguarding customer data.

MGM Resorts International has acknowledged the breach and is taking steps to address the situation. The company has committed to contacting affected customers to explain the reimbursement process . Customers are advised to monitor their emails for notifications from the Settlement Administrator, as these communications will outline the steps needed to claim compensation.

The compensation amounts vary, ranging from $20 to $75 Depending on how significantly each customer has been affected, notifications will be sent out. These must be completed by June 3rd, with the company urging anyone seeking further information to contact them through their website. This forward-thinking strategy is designed to rebuild confidence and show MGM’s dedication to addressing the breach effectively.

The accommodations included in this agreement encompass some of Las Vegas’s most recognizable landmarks, like the The Bellagio, ARIA, Vdara within the ARIA complex, The Cosmopolitan of Las Vegas, MGM Grand And numerous others. These establishments are well-known for their opulence and exceptional service, which makes the security lapse a major issue for the business as well as its customers.